Remote managed IT services provide our customers with proactive monitoring, maintenance, and troubleshooting for their IT infrastructure and systems. These services encompass remotely delivered network management, cybersecurity, software updates, and help desk support, allowing organizations to outsource their IT needs and ensure the efficiency and security of their operations.

  • Rapid Issue Resolution
  • Predictive Maintenance
  • Customized Solutions
  • Improved Productivity
  • Easy Expertise Access


At Mosaic, we take pride in providing remote managed IT services that act as a safety net for your business. Picture this: your growing company is on the brink of a crucial product launch when a sudden network outage threatens to disrupt your operations. This is where our remote IT services come into play. Our vigilant team had already detected early signs of network instability through proactive monitoring. Swiftly and remotely, we diagnosed the issue, applied the necessary fixes, and had your network up and running seamlessly, preventing any significant disruption. This incident underscores the immense value of having Mosaic as your dedicated remote IT partner, always ready to protect your business from unexpected challenges.

In another scenario, your mid-sized company experiences a sudden surge in cybersecurity threats, with phishing emails flooding your employees’ inboxes. Fortunately, Mosaic had implemented robust email filtering and cybersecurity measures. Our expert team remotely detected and thwarted multiple phishing attempts in real-time. By maintaining a vigilant watch over your digital environment and swiftly addressing threats, we prevented data breaches and protected your sensitive information. These anecdotes illustrate how Mosaic’s remote IT services serve as a safety net, providing you with peace of mind and safeguarding your business from the unexpected twists and turns of the digital landscape.


Rapid issue resolution ensures that any IT problems or glitches are swiftly identified and addressed before they can disrupt your business operations. With a dedicated team monitoring your systems around the clock, issues are proactively mitigated, minimizing downtime and its associated impacts.

Predictive maintenance leverages data analysis and monitoring to anticipate and prevent potential hardware or software issues. By addressing potential problems before they manifest, this approach enhances system reliability and reduces the risk of costly system failures.

Customized solutions are tailored to your specific business needs, ensuring that technology aligns perfectly with your unique goals and processes. This personalized approach optimizes IT performance, enhances efficiency, and empowers your organization to thrive in its own distinctive way.

Vendor management, provided by proactive remote IT services, involves handling vendor relationships and negotiations on your behalf, streamlining procurement processes and ensuring cost-effective solutions. This service simplifies vendor interactions, allowing you to focus on core business activities while optimizing technology acquisitions.

Improved productivity, a direct outcome of proactive remote IT services, results from optimized IT systems and reduced downtime, allowing employees to work more efficiently and focus on their core tasks. This enhancement in operational performance leads to increased output and overall organizational productivity.

Easy expertise access provides your organization with readily available access to a team of IT professionals who offer diverse skills and knowledge, addressing technical challenges efficiently and effectively. This access streamlines problem-solving, reducing downtime and enhancing overall operational efficiency.


With Mosaic providing remote IT services you can eliminate, or at the very least delay, the need for a Chief Information Officer (CIO) or Chief Technical Officer (CTO) within your small or mid-sized business. Our team brings the same strategic technology planning and expertise to the table, aligning your IT investments with your business goals, optimizing your technology infrastructure, and ensuring that your technology strategy supports growth and innovation. This proactive approach not only streamlines your IT operations but also provides you with the insights and guidance necessary to stay competitive in a rapidly evolving digital landscape.

Fractional CIO/CTO Services
  • Security & Risk Assessment
  • Software Assessment / Selection
  • Infrastructure Assessment & Inefficiencies
  • Vendor Management
  • Vulnerability Evaluation
  • Network analysis and planning
  • Backup and disaster recovery advising

These services can be provided on a fractional, on-demand time and materials basis. You can engage us to consult on technology decisions as needed, or as an ongoing retainer engagement priced per month.




We leverage the knowledge, capabilities, and resources of our technology partners to
better support your organization.