Our Silver Spring, MD datacenter is a certified Tier-III datacenter designed to ensure 100% network uptime for our valued customer’s critical applications. Our state of the art data center includes comprehensive security, climate control, fire control, uninterrupted power and 24×7 monitoring and support. We allow for the addition of power and space as required by our customers, ensuring that we can accommodate each customer’s growth and expansion plans.
Mosaic also offers customers a comprehensive Professional Services plan to ensure their applications and data are being administered 24×7. Some of the professional services we provide include: installation, monitoring and management of servers, firewalls, load balancing solutions and backup/restore services. For those clients who require a physical technician to carry out work, we provide “Eyes and Hands” service upon request.